Erica MaroisOct 21, 20197 min read7 Unexpected Tools that Will Help You Improve the Customer ExperienceThere aren’t many professional career paths more rewarding than Customer Experience (CX). Life as a CX professional is never dull, always...
Jeremy WatkinJan 8, 20194 min readMy Understanding of AI in CX so Far. Things Could Change!I’m not known for being quick on the uptake by those closest to me. A couple prime examples include long division and driving a...